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Email marketing CRMVersion checked: 4.9.4 · Oct 16, 2026

Groundhogg review

A self-hosted CRM built around email marketing and a visual flow editor for automation. Contacts, broadcasts, flows, forms and reports are free, and the sales pipeline, companies and integrations come with the yearly plans.

Best for: Businesses that want ActiveCampaign-style automation and email inside WordPress, with a flat price that does not grow with the list.

Strengths / Weaknesses

Strengths

  • Unlimited contacts, flows and email sends on every plan, including the free one.
  • Visual flow editor, broadcasts, a form builder and reports are free.
  • Free sales roles, with Sales Representatives limited to their own contacts.
  • Calls, meetings, notes and tasks are logged on the contact record for free.
  • Free REST API, and abilities for AI agents and MCP clients.

Weaknesses

  • The sales pipeline, company records and the booking calendar need Plus at $480 a year.
  • WooCommerce, SMTP and SMS integrations need Pro at $600 a year.
  • Paid plans are billed yearly only, with a 14-day refund window.
  • No helpdesk, knowledge base or invoicing.

wordpress.org numbers

Type
Email marketing CRM
Developer
Groundhogg Inc.
Active installs
2,000+
Rating
4.87 / 5 (149 ratings)
Current version
4.9.4
Last updated
Oct 13, 2026
On wordpress.org since
Oct 1, 2018
Requires
WordPress 6.9, PHP 7.4

Read from the wordpress.org plugin API on Oct 19, 2026.wordpress.org listing

Pricing

PlanPriceSites
Free version$0–
Basic$240 / year1
Plus$480 / year3
Pro$600 / year5
Agency$1,200 / year25

Lifetime licence: Not listed. Refunds: 14-day money-back guarantee.Pricing source

Features, area by area

Contacts and companies

FeatureValueNote
ContactsStores people with their details, notes and a history of what happened with them.YesFree
CompaniesStores companies (accounts) as their own records, with contacts linked to them.YesPaid: PlusCompany records come from the Companies extension, included from Plus or sold alone from $59 a year.
Custom fieldsYou can add your own fields to contacts or other records.YesFree
Duplicate mergeFinds the same person or company entered twice and merges the two records.PartialFreeTwo contacts can be merged by hand from the record. No tool that finds duplicates was found.

Sales pipeline

FeatureValueNote
DealsTracks sales opportunities with a value, a stage and an expected close date.YesPaid: PlusThe Sales Pipeline extension is included from Plus or sold alone from $79 a year. Deals have a close date, a close probability and products.
Kanban boardShows deals as cards in stage columns that you drag from one stage to the next.YesPaid: Plus
Several pipelinesYou can run more than one pipeline, each with its own stages.YesPaid: Plus
Sales forecastReports expected revenue, weighted by stage probability or by close date.Not checked
Lead conversionA lead is a separate record that converts into a contact, a company or a deal once qualified.NoThere is no separate lead record. Leads are contacts, and deals are created from them.

Activities and email

FeatureValueNote
TasksTasks with a due date and an assignee, linked to a record.YesFree
CalendarA calendar view of tasks, meetings or appointments inside the CRM.Not checked
Calls and meetingsLogs calls and meetings as their own activities on a record.YesFree
Email from a recordSends a one-to-one email from a contact's record and keeps it on the record.YesFree
Incoming emailReads a mailbox and files incoming mail against the matching records.PartialPaid: ProReplies to Groundhogg emails reach the contact record through Groundhogg's hosted relay. It needs an active licence and does not read a mailbox of your own.

Marketing

FeatureValueNote
Email campaignsSends newsletters or bulk email to a list or segment of contacts.YesFree
Marketing automationRuns sequences or workflows triggered by events, such as a tag added or a form submitted.YesFree
Lead capture formsHas its own forms that create contacts or leads, without a separate form plugin.YesFree

Customer support

FeatureValueNote
Tickets or casesA support queue of customer requests with a status and an owner.NoThere is no ticket queue. A paid Help Scout integration connects an outside helpdesk.
Knowledge baseHelp articles you write in the CRM and can show to customers.No
Client portalCustomers log in on your site to see their own records, such as tickets, invoices or documents.Not checked

Team and permissions

FeatureValueNote
CRM rolesPermissions set per CRM role, beyond the standard WordPress roles.YesFreeAdds Marketer, Sales Manager and Sales Representative roles.
Record-level accessLimits which records or fields a user can see, for example only their own or their team's.YesFreeSales Representatives see only the contacts they own. Field-level limits were not found.
Change historyKeeps a log of who changed what on a record.Not checked

Reports and data

FeatureValueNote
ReportsBuilt-in reports or dashboards on contacts, deals or activity.YesFree
CSV import and exportImports contacts from a CSV file and exports them to one.YesFree
WebhooksSends a message to a URL you choose when records change.YesPaid: BasicSending a webhook is a premium flow step, listed on every paid plan. Free users cannot use it.
REST APIA documented API for reading and writing CRM records from other software.YesFree

Commerce

FeatureValueNote
WooCommerceLinks WooCommerce customers and their orders to CRM contacts.YesPaid: ProThe WooCommerce extension is included in Pro or sold alone from $99 a year.
Quotes and invoicesCreates quotes or invoices from the CRM.No

Integrations

FeatureValueNote
Form plugin integrationsSends entries from form plugins such as Contact Form 7, WPForms or Gravity Forms into the CRM.YesPaid: PlusContact Form 7, Gravity Forms, WPForms, Fluent Forms and others are listed from Plus.
Calendar syncSyncs CRM meetings or tasks with Google Calendar or Outlook.YesPaid: PlusGoogle Calendar sync comes with the Booking Calendar extension, included from Plus or sold alone from $79 a year.

Platform

FeatureValueNote
Where your data livesWhether records are stored in your WordPress database or on the vendor's servers.Your WordPress database (custom tables)
CRM on a site pageStaff can use the CRM on a page of the site, outside wp-admin.Not checked

Groundhogg compared